There are three different Palm Tungsten models. The Tungsten T, Tungsten C,
and Tungsten W. This review is for the Palm Tungsten W. The
Tungsten T and Tungsten C
are addressed in separate reviews.
The Palm Tungsten W is Palm's foray into the world of PDA/phone combos. As
a PDA, it's adequate but not exceptional. It comes with 16 MB of memory and an
expansion slot. It also comes with a decent software package.
The Tungsten W can be used for email and surfing the web as long as you have
a service plan. The phone, however, falls a bit short. For some reason, Palm
didn't build a speaker or a microphone into the Tungsten W, so this function
can only be used with a wireless headset.
On the upside, the Tungsten W does have a built-in mini keyboard. This will
help some people in using the email. However, there is no graffiti area, since
the Tungsten W uses Graffiti 2, which allows you write anywhere on the screen.
Unlike the other two Tungsten models, the Tungsten W has received less than
stellar reviews. It hasn't gotten bad reviews, but worse than its cousins. Because
the Tungsten W is not directed at the typical PDA user, there are fewer user
ratings. Of 69 votes on one web site, only 61% recommended the Palm
Tungsten W. That's much less than the other two Tungsten models.
Professional Ratings: 7.4 out of 10 (3 reviews)
User Ratings: 6.3 out of 10 (14 reviews)
Although these ratings are somewhat lower than many Palm OS models, the price
of the Tungsten W is not. One of the chief complaints about the
Tungsten W is that the phone is only available with AT&T service plans.
Furthermore, some customers have exprienced poor customer support for the
Tungsten W from both Palm and AT&T. And lastly, because the Tungsten W has
no speaker or microphone, the phone can only be used with a wireless headset.